Order Cancellation

If you placed an order by mistake or have changed your mind, it is easy to cancel your order. Simply e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call our customer service department on 0870 460 2500. You will need to let us know your order reference number, which is in your order confirmation e-mail.

This is the most cost effective option for you as if you cancel the order after dispatch, the costs of returning the order to us will be borne by you.